fair toto Platform Privacy Notice

This page describes what we collect when you use fair toto and how we keep that data protected. We at fair toto collect personal information — your name, email, phone number, identity documents, and payment details — only to set up your account, process deposits and withdrawals, and comply with legal verification requirements. All data is encrypted in transit and at rest using industry-standard security practices.

Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Before opening a fair toto account, you are responsible for verifying that access and use comply with your jurisdiction's regulations.

We use your data to operate our platform, respond to support requests, and detect fraud. We do not sell your information to third parties, and we do not use it for marketing without your consent. This policy outlines our data practices, your rights, and how to contact us with privacy questions.

What data we collect on fair toto

When you open a fair toto account, we collect your name, email, phone number, date of birth, and residential address. During identity verification, we ask for a government-issued ID photo and a selfie to confirm your identity. We also collect payment method details — your DANA, e-wallet, mobile banking, or bank account information — to process deposits and withdrawals.

We collect transaction data automatically: betting history, deposit and withdrawal records, session timestamps, and your account balance at each point in time. We also collect technical information — your IP address, browser type, and device type — to detect suspicious activity and prevent unauthorized access to your account on fair toto.

• Personal details: name, email, phone, date of birth, address
• Identity documents: government ID photo, selfie for verification
• Payment information: local payment, online payment, e-wallet, or bank account details
• Transaction records: deposits, withdrawals, betting history, session timestamps
• Technical data: IP address, browser type, device type, and usage patterns

How we use your data on fair toto

We use your personal information to set up your fair toto account, verify your identity, process your deposits and withdrawals, and respond to your support requests. We analyze transaction data to detect fraud, prevent money laundering, and comply with anti-fraud regulations. We also use your data to maintain account security — if we detect unusual activity from your IP address or device, we may request additional verification.

We keep your betting history to settle disputes, provide account statements, and comply with record-keeping regulations. Your transaction data remains available in your fair toto account for review at any time. We do not use your personal information for marketing, advertising, or profiling without your explicit consent.

Third-party processors and data location

We work with payment processors to handle mobile banking, local payment, online payment, e-wallet, and bank virtual account transfers. These processors may access your payment details to complete transactions, but they are contractually bound to keep your data confidential. We also work with identity verification vendors to confirm your government ID and selfie; these vendors are similarly bound by data protection agreements.

Our servers may sit outside your jurisdiction. Your data may be stored and processed in countries where privacy laws differ from your own. By opening an account on fair toto, you consent to this international data transfer. We apply standard encryption and access controls to protect your data regardless of storage location.

Cookies and tracking on fair toto

We use cookies to keep you logged into your fair toto account and to remember your preferences. These are essential cookies required for the platform to function. We also use analytics cookies to understand how users navigate our site — this helps us improve our mobile browser experience, app design, and payment flow. You can manage cookies through your browser settings, but disabling essential cookies may affect your ability to use fair toto.

We do not use cookies for targeted advertising or to track you across other websites. Third-party payment processors (mobile banking, local payment, online payment) may set their own cookies on your device when you initiate a transfer; their cookie practices are governed by their own privacy policies.

How long we keep your data

We keep your personal information for as long as your fair toto account is active. After you close your account, we retain your data for a standard compliance period (typically several years) to resolve disputes, respond to regulatory inquiries, and prevent fraud. We then delete or anonymize your personal data, though we may retain aggregated, anonymized statistics to improve our platform.

Your betting history remains available in your account even after closure for a standard retention window. This allows you to review past transactions and settle any outstanding disputes. After the retention period expires, your historical data is archived or deleted.

Contacting us about privacy on fair toto

If you have questions about our privacy practices, want to request access to your data, or wish to exercise your data rights, contact our multilingual support team. We respond to privacy requests within a few business days. You can reach us via email, live chat, or phone — all contact channels are available through your fair toto account settings.

We at fair toto take privacy seriously. We regularly audit our data practices, update our security controls, and comply with privacy laws in the jurisdictions where we operate. If you believe we have mishandled your data, you also have the right to lodge a complaint with your local data protection authority.

This privacy notice may be updated from time to time to reflect changes in our practices or applicable law. We will notify you of material changes via email or in-app notification. Your continued use of fair toto after an update constitutes your acceptance of the revised policy.